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Resolved Error when running XML import

  1. Bug
  1. Mojmír Jaroš
    Mojmír Jaroš
  2. F2C XML import/export
  3. Friday, 15 December 2017
  4.  Subscribe via email
Hello, i exported some articles on our development site and wanted to import them to production and i am getting error 500 page. When error reporting is enabled i am getting enclosed error (image). I have installed F2C PRO 6.16.0 on both sites.
Attachments (1)
f2cerror.png f2cerror.png
Responses (5)
F2C webmaster
F2C webmaster
Accepted Answer Pending Moderation
Please provide version information and error log file.
Please confirm you followed the steps from the documentation:
http://documentation.form2content.com/f2c-xml-import-export

Regards,
Patrick
Please read the F2C documentation before asking questions! Thank you if you've done so ;)
  1. more than a month ago
  2. F2C XML import/export
  3. # 1
Mojmír Jaroš
Mojmír Jaroš
Accepted Answer Pending Moderation
Hello, i am using Joomla 3.8.2 on both sites, Form2Content Pro 6.16.0. It is as well same "Content". I followed steps from docemuntation. Export works, but when i run import im getting error.

Where do i get requested error log?
  1. more than a month ago
  2. F2C XML import/export
  3. # 2
Julien
Julien
Accepted Answer Pending Moderation
Hi,

The import log file can be found in the Joomla log directory and looks like this:

20171121_f2c_import.log

The first numbers represent the date, please check the log for the correct date. Can you attach it on the forum please?

best,
Julien
  1. more than a month ago
  2. F2C XML import/export
  3. # 3
Mojmír Jaroš
Mojmír Jaroš
Accepted Answer Pending Moderation
Hello Julien, there is no log related to F2C, i guess import crashed before anything was logged :(
Thx.
  1. more than a month ago
  2. F2C XML import/export
  3. # 4
Julien
Julien
Accepted Answer Pending Moderation
Hi Mojmír,

Can you send me the import file plus an Akeeba back-up of the site on which you want to perform the import?

You can send it to julien at opensourcedesign dot nl

best,
Julien
  1. more than a month ago
  2. F2C XML import/export
  3. # 5
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