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Questions and answers for Form2Content, a Joomla CCK.
  1. Nick Parkes
  2. Form2Content Lite & Pro
  3. Tuesday, 08 May 2018
  4.  Subscribe via email
Hello

F2C Pro 3.17.2
Joomla 3.8.7

I have just discovered that the image gallery upload on the front-end is not working as it should. I had the same issue before upgrading to 3.17.2 from 3.16.0. The button displays, I can select an image to upload but after that nothing happens. I have search the documentation but I am not sure what has caused this. I am not using any overrides.

Login details sent via email.

Thanks,

Nick
Responses (11)
Accepted Answer Pending Moderation
Hi Nick,

Thanks for sharing, we will try to reproduce the issue.

Regards,
Patrick
Please read the F2C documentation before asking questions! Thank you if you've done so ;)
  1. more than a month ago
  2. Form2Content Lite & Pro
  3. # 1
Accepted Answer Pending Moderation
Hello,

Have you been able to find anything yet?

Thanks,

Nick
  1. more than a month ago
  2. Form2Content Lite & Pro
  3. # 2
Accepted Answer Pending Moderation
Hello Nick,

I'm not able to reproduce this issue yet.
Can you send me the login credentials for your site, plus instructions where to click and how to reproduce the issue?

You can send the info to julien at opensourcedesign dot nl

Thank you!

best,
Julien
  1. more than a month ago
  2. Form2Content Lite & Pro
  3. # 3
Accepted Answer Pending Moderation
Hi Julien

Login credentials have been emailed along with instructions. Please let me know if you need anything else!

Thanks,

Nick
  1. more than a month ago
  2. Form2Content Lite & Pro
  3. # 4
Accepted Answer Pending Moderation
Hello Nick,

Thanks for the info.

I checked your site and I can see the behaviour.
F2C produces a script error, because it can't display the UI blocker while uploading (this is the "Please wait....uploading" pop-up).

I think the reason this code can't execute because there are other script errors on the page that break the script before it reaches the F2C script code.

These script errors are caused by other components/plug-ins.

I have attached a screenshot of the errors I see. Can you fix these errors (or switch off the error causing components on the current page) and try again please?

best,
Julien
Attachments (1)
  1. more than a month ago
  2. Form2Content Lite & Pro
  3. # 5
Accepted Answer Pending Moderation
Hello Julien

I have fixed the errors and now I can upload an image but the auto crop or regular crop function is not working. Please can you look into this ASAP. I really need this issue resolved.

Thanks,

Nick
  1. more than a month ago
  2. Form2Content Lite & Pro
  3. # 6
Accepted Answer Pending Moderation
Hi Nick,

Yes I can see that it's not working. Unfortunately I can't reproduce it on my machine.
Am I allowed to take an Akeeba back-up from your site?

best,
Julien
  1. more than a month ago
  2. Form2Content Lite & Pro
  3. # 7
Accepted Answer Pending Moderation
Hi Julien,

I will respond via email.

Thanks,

Nick
  1. more than a month ago
  2. Form2Content Lite & Pro
  3. # 8
Accepted Answer Pending Moderation
Hi Nick,

I found the error: You use a template override, probably made with an earlier version?
The form template has changed and it needs this line at the end to define the crop window:

<?php echo JHTML::_('bootstrap.renderModal', 'modalCropWindow', $this->modalParams, ''); ?>


I'm talking about this file: <website root>/templates/<your template name>/html/com_form2content/form/edit.php

If I can give you and advice then it's to take a good look at the new edit.php as supplied by F2C and see if there are more changes!

best,
Julien
  1. more than a month ago
  2. Form2Content Lite & Pro
  3. # 9
Accepted Answer Pending Moderation
Hi Julien

Thanks for your help. I can now get it to crop, but the crop window seems funny, it is like the crop window is too large for the frame. Is this normal? Can you look at it and tell me if that is how it is supposed to be?

Thanks,

Nick
Attachments (1)
  1. more than a month ago
  2. Form2Content Lite & Pro
  3. # 10
Accepted Answer Pending Moderation
Hi Nick,

I think this is because of the template you use. The inner part of the window does not fit the outer part of the window.
The outer size is defined in /media/com_form2content/main.css in this definition:


#modalCropWindow
{
height: 700px;
width: 900px;
}


You can override this definition on your own css or adjust it in the main.css file (this can be replaced by a next update!).
I think you should increase the height and width to your needs until it fits nicely.

best,
Julien
  1. more than a month ago
  2. Form2Content Lite & Pro
  3. # 11
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